Terms and Conditions
Under this name of Print only for you is a trade name of Zensitivity
Chamber of Commerce 55165729, VAT NL002057125B47
By using the services and placing an order with Print Only For You, you agree to the following legal terms and conditions. Please read these terms carefully before placing an order. If you do not agree to these terms, you should not use our services.
Article 1. Definitions
Client:
A natural or legal person who has given the contractor an order to supply products, manufacture items or perform work.
Contractor
A natural or legal person who has accepted the order as referred to under point a. of this article or has issued an offer or quotation prior to a possible order.
Article 2. Validity of this agreement
These general terms and conditions apply to all offers and all agreements concerning deliveries, services and/or work to be carried out by the contractor. Clauses deviating from the general terms and conditions
If you do not agree to these terms, you should not use our services.
Article 1. DefinitionsClient:
A natural or legal person who has commissioned the contractor to supply products, manufacture items or perform work.
Contractor
A natural or legal person who has accepted the order as referred to under point a. of this article or has issued an offer or quotation prior to a possible order.
Article 2. Validity of this agreementThese general terms and conditions apply to all offers and all agreements concerning deliveries, services and/or work to be carried out by the contractor. Clauses deviating from the general terms and conditions shall only be valid if confirmed in writing by the contractor.
Article 3. ConfidentialityThe parties are obliged to keep confidential all confidential information they have obtained in the context of their agreement, unless a legal obligation requires disclosure of that information.
Agreements between customer and contractor
Article 4. Quotations and offersThe mere submission of a quotation, estimate, pre-calculation or similar information, whether or not designated as an offer, shall not oblige the Contractor to enter into an Agreement.
Offers are always without obligation and can only be accepted without deviations.
General (purchase) terms and conditions of the customer shall only apply if it has been expressly agreed in writing that they shall apply to the agreement between the parties to the exclusion of these delivery terms and conditions.
Article 5. Agreements
Agreements shall be binding on the contractor only after and insofar as they have been confirmed and signed in writing by the customer and the contractor.The client shall be bound by a written confirmation if he has not objected to the contents of such confirmation in writing within 7 days of the postal date. The customer can never claim not to have received a written confirmation. Additions and amendments to the agreement shall be binding on the contractor only after and insofar as this has been agreed in writing.The Contractor shall be entitled to have all or part of the services and/or deliveries to be performed by third parties.
Offer means a proposal, quotation or sales order made to the contractor to enter into an agreement that is determined in such a way that by signing it, an agreement immediately arises.
Agreements are stored and kept by printonlyforyou.nl in accordance with the legal retention period.
Article 5. Price changes
The contractor shall be entitled to increase the price accordingly if, after the date of the offer or confirmation of the order, the purchase prices, as well as the prices of services and/or work performed by third parties, the prices of (auxiliary) materials or raw materials, wages, social security charges, taxes, import or export duties and/or other cost factors, including price increases as a result of exchange rate changes, undergo an increase, even if this occurs as a result of circumstances already foreseeable at the time of the offer, conclusion or confirmation of the order.
The contractor shall be entitled to increase the agreed price in the event of unclear sketches, drawings, faulty data carriers, faulty computer software or data files, faulty delivery of the materials or products to be supplied by the customer and all similar deliveries by the customer forcing the contractor to perform more work or incur more costs than expected at the time the agreement was concluded.All changes to accepted work shall, if they give rise to additional costs, be regarded as additional work.The additional work will be charged to the customer separately.
Article 6. Intellectual property
The contractor shall at all times remain the owner of the rights to products of the mind which he uses or has used within the framework of the execution of the agreement with the principal, regardless of whether they belong to the principal or to third parties.
Article 7. Cancellation of the agreement
1. If the client cancels the order given, he shall be obliged to reimburse the contractor for all costs reasonably incurred in the execution of this order, including loss of wages and profits, all without prejudice to the contractor's right to compensation for loss of profits and other losses.
Article 8: Return policy for unprinted products
Returns and return costs
Since many of our products are ordered or manufactured specifically for you, returns are only possible against payment of return costs.
Undergarments, socks and shoes are excluded from returns.
Returns must be notified by e-mail within 5 working days of receipt.
The returned items must be received by us within 7 working days of notification and must not have been worn, washed, printed, embroidered or otherwise unsalable.
Costs and Conditions
Upon return, 25% of the value of the goods will be deducted, with a minimum of €25.
Shipping costs will not be credited or refunded.
Defective Products**
Please check items received immediately upon receipt.
Complaints about defects can be made within 8 days of receiving the order.
At the request of printonlyfoeyou.co.uk, you must return damaged items for replacement.
Franking
When returning items, you are requested to frank them sufficiently; a penalty for incorrect franking may be deducted from the refund.
Article 9: Retention of title
As long as the principal has not fully complied with all obligations under the agreement, including interest and costs, the delivered goods remain our property.
We reserve the right, without prior notice, summons or judicial intervention, to take back the delivered goods and, if necessary, to enter the principal's property.
During the retention of title, the principal is prohibited from alienating, encumbering or removing (or having removed) the goods from the relevant premises.
Article 10. Delivery time and delivery of unprinted products
Although the delivery times stated by the contractor are approximate, they will be observed as much as possible. Exceeding the delivery time shall, however, never entitle the Client to damages, dissolution of the agreement or non-fulfilment of any obligation arising for him from this or any other related agreement.
Delivery shall be ex works/warehouse of the contractor, unless otherwise agreed in writing. Transport to the specified delivery address will be at the expense and risk of the customer.
The customer will be obliged to take delivery of the purchased items at the time they are made available or handed over to him.
If the Principal refuses to take delivery or fails to provide information or instructions necessary for delivery, the Contractor will be entitled to store the goods at the Principal's expense and risk.
Article 11. Force majeure
Force majeure means any circumstance beyond the control of the contracted party, as a result of which the contracted party can no longer reasonably be required to fulfil the agreement.
Force majeure shall also include non-attributable failure of suppliers of the contractor.
During force majeure, the delivery and other obligations of the contractor will be suspended. If the period in which fulfilment of the obligations by the contracted party is not possible because of force majeure lasts longer than 2 months, both parties will be entitled to dissolve the agreement, without there being any obligation to pay damages in that case.
If, when the force majeure occurs, the contractor has already partially fulfilled his obligations or can only partially fulfil his obligations, he is entitled to separately invoice the part already delivered or the deliverable part, as the case may be, and the client is obliged to pay this invoice as if it were a separate contract.
Article 12. Liability
Should the contracted party be liable, this liability will be limited to the provisions of this clause.
The contracted party will not be liable for damage, of whatever nature, caused by the fact that the contracted party relied on incorrect and/or incomplete information provided by or on behalf of the client.
The contracted party is only liable for direct damage.
The contractor's liability will in any case always be limited to the amount paid out by its insurer in the relevant case.
5. If in any case the insurer does not pay out or the damage is not covered by the insurance, the contractor's liability will be limited to the invoice amount of the agreement, or at least to that part of the agreement to which the liability relates.
The limitations of liability included in this article do not apply if the damage is due to intent or gross negligence of the contractor or his subordinates.
Article 13. Payment
Payment must be made within 14 days of the invoice date, in a manner indicated by the contracted party in the currency in which the invoice was raised, unless the contracted party indicates otherwise in writing.
If the client fails to pay an invoice on time, the client will be in default by operation of law.
If the Client fails to pay an invoice on time, the Client shall be in default by operation of law.
If the client is in default, the contractor is entitled to charge statutory interest on the invoice amount from the due date.
Payments made by the Principal will always serve to settle all interest and costs owed, and secondly payable invoices that have been outstanding the longest, even if the Principal states that the payment relates to a later invoice.
If client is in default or breach of contract in the (timely) fulfilment of his obligations, all reasonable costs incurred to obtain extrajudicial satisfaction shall be borne by client.
Article 14. Default of payment or fear thereof
In case of fear of non-payment, we reserve the right to suspend all agreed work and/or deliveries.
The contracted party may at all times demand proper security for what the customer will owe. If this is not complied with, the current agreement may be suspended and advance payment required.
Article 15. Complaints
The client must notify the contracted party in writing of complaints about the work carried out within eight days of discovery, but no later than fourteen days after completion of the work in question.
If a complaint is well-founded, the contractor will still perform the work as agreed, unless this has meanwhile become demonstrably pointless for the client. The latter must be made known by the Principal in writing.
If the subsequent performance of the agreed activities is no longer possible or useful, the contractor will only be liable within the limits of Article 16.
Article 16. Guarantee
The contractor guarantees the usual normal quality and soundness of the delivered product and/or service for a period of 3 months after delivery.
If the guarantee provided by the contractor concerns a good produced by a third party, the guarantee is limited to that provided by the producer of the good, unless stated otherwise.
Any form of guarantee will lapse if a defect has arisen as a result of injudicious or improper use or use after the best-before date, incorrect storage or maintenance by the client and/or third parties when, without the written consent of the contractor, the client or third parties have made changes or tried to make changes to the case, attached other items to it that should not have been attached or if it has been processed or treated in a manner other than prescribed.
Neither is the Principal entitled to any warranty if the defect has arisen due to or as a result of circumstances beyond the Supplier's control, including weather conditions (such as, but not limited to, extreme rainfall or temperatures) et cetera.
Article 17. Liability
The contractor's liability is limited to the invoice value of the order, at least to that part of the order to which the liability relates.
If and insofar as there is any liability of the contractor for damage arising from or in connection with an attributable failure in the performance of the agreement, such liability will be limited to the amount of the payment to be made by the contractor's insurer in the relevant case.
In the event that the insurer does not pay out for whatever reason, the liability will be limited to the invoice value of the order, or at least to that part of the order to which the liability relates.
The Contractor's liability shall in any event always be limited to the amount paid by his insurance company.
Article 18. Transfer of risk
The risk of loss of or damage to the items that are the subject of the agreement shall pass to the principal at the time they are legally and/or actually delivered to the principal and thereby come under the power of the principal or a third party to be designated by the principal.
Article 19. Dissolution
Without prejudice to the Contractor's other rights, including the right to additional compensation, if the Client fails to comply properly or on time with any obligation, the Contractor will be entitled to dissolve the agreement, which damage must be reported by the Contractor to the Client immediately and in writing.
If the client does not properly or promptly fulfil any obligation arising for him from the agreement concluded with the contractor or from a related agreement, as well as in the event of the bankruptcy, suspension of payments or placement of the client in receivership or the cessation or liquidation of his business, the customer will be deemed to be in default by operation of law and the contractor will be entitled, without any notice of default and without judicial intervention being required, to suspend the performance of the agreement or to regard the agreement as terminated in whole or in part, such at the contractor's discretion, without the contractor being obliged to pay any compensation or provide any guarantee.
In the event of partial dissolution, the client cannot claim any undoing of performances already performed by the contractor and the contractor shall be fully entitled to payment for the performances already performed by him.
Article 20: Extrajudicial Costs
All costs, including administration, collection, bailiff and lawyer's fees, both judicial and extrajudicial, incurred by the contractor to secure fulfilment of obligations by the client, shall be borne by the client.
The extrajudicial costs amount to a minimum of 25% of the amount owed by the client of the agreed purchase/contract price with a minimum of €250.00.
No proof is required for these costs; the minimum amount of €250.00 is applied without further verification.
Extrajudicial costs are due from the moment the claim is handed over for collection, regardless of whether the client is aware of this handover.
The client is obliged to reimburse the extrajudicial costs incurred by the contractor to enforce compliance with obligations. These costs are set as a percentage of the amount due, with a minimum amount applicable regardless of the circumstances. The indebtedness of these costs takes effect as soon as the claim has been handed over for collection, even if the client is not aware of this handover.
Article 21. Applicable law and disputes
All legal relationships to which the Contractor is a party will be governed exclusively by Dutch law, even if all or part of an obligation is performed abroad or if the party involved in the legal relationship is domiciled there.
The court in the place of establishment of the contracted party will have exclusive jurisdiction to hear disputes, unless the law imperatively requires otherwise. Nonetheless, the contracted party will be entitled to submit the dispute to the court with jurisdiction under the law.
The parties will only appeal to the court after they have made every effort to settle a dispute in mutual consultation.
Terms and conditions of printed clothing and accessories
Custom Made Products
2.1 Custom made products offered by Print Only For You are made according to the customer's specifications, designs and instructions. These products are unique and are custom made. Also read Sustainability
2.2 Customers are responsible for providing accurate specifications, designs and instructions. Print Only For You accepts no liability for errors or inaccuracies in the specifications, designs or instructions provided by the customer.
2.3 Due to the nature of custom made products, they cannot be returned or refunded unless there is a manufacturing defect or an error in design by Print Only For You.
Shipment and delivery
3.1 Print Only For You sends orders via PostNL (We use track and trace service, as soon as your parcel goes in the post you will receive a link) or another reliable shipping service. Print Only For You is not responsible for any delays, loss or damage during the shipping process, as it has no direct control over how the shipping service operates.
A signature may be requested upon receipt. If you are not at home at the time of delivery, the carrier will leave a message with instructions on how and where to collect the parcel. In some cases, the carrier may also try twice to deliver the parcel to you. Due to busy times at PostNL, your parcel may take longer to arrive.
Please note: once the order has been dispatched, we cannot change the delivery address. Moreover, we will not resend the parcel if you have not been able to receive it.
3.2 Print Only For You aims to ship orders in a timely manner and when you place an order, we aim to ship your package within 10 to 15 working days. As soon as we receive your order, we will immediately start printing the print on the product. However, it may happen that an ordered product in a certain size or colour is not in stock, forcing us to order it from our supplier. Therefore, we have factored in a few extra days as a buffer. So, however, please note that these delivery dates are only indicative and may depend on external factors such as supplier, parcel services, holidays and other unforeseen circumstances.
Intellectual Property
3.1 All intellectual property rights relating to the designs, logos, images and other materials used for the custom made products of Print Only For You remain the property of Print Only For You.
3.2 Customers acknowledge and agree that they will not infringe the intellectual property rights of Print Only For You and will not use the materials for purposes other than ordering and using the custom made products.
Privacy
4.1 Print Only For You values privacy and treats personal data in accordance with the Privacy Policy. By using our services, you agree to the processing of your personal data as described in the Privacy Policy.
4.2 Customers are responsible for providing accurate and up-to-date personal data to Print Only For You. Print Only For You cannot be held liable for any damage or loss resulting from inaccurate or incomplete data provided by customers.
Limitation of Liability
5.1 Print Only For You shall not be liable for any damage, loss or injury arising from the use of our custom made products, unless this is due to negligence or wilful misconduct by Print Only For You.
5.2 Customers acknowledge and accept that colour deviations may occur between the on-screen design and the final printed product, due to differences in individual screen calibrations. The Company cannot be held responsible for such colour deviations.
Applicable law and dispute resolution
6.1 These legal conditions are governed by the laws of region where Print Only For You is located.
6.2 In case of disputes or conflicts, efforts will be made to resolve them in a peaceful and fair manner. Should this not be possible, disputes will be submitted to the competent courts of the country where Print Only For You is located.
By using our services, you acknowledge that you have read, understood and agree to these legal terms and conditions. These terms constitute a binding agreement between you and Print Only For You.
Print Only For You